Nowadays people take booking sites to avoid the traditional lengthy process of booking a ticket standing in a long queue for hours. The current growth of travel websites has seen a tremendous effect on travelers. It was evolved to make the booking process fast and flexible. But at the same time, due to the largest inventory in airlines, bus, train, car, several alluring travel packages have started taking a lengthy time. With the need to gather information from visitors, selection of preferred seats, selection of airlines, selection of time of journey, duration between departure and arrival, preferred meals, and many such activities made the booking process quite lengthy and complex. The sobering reality is that, when it comes to travel sites, majority of visitors abandon the booking sites, since it requires quite a long time and people don’t want to spend their quality time on it. Moreover, customers need time to do research and travel websites need certain information from customers to go ahead with bookings, so the process relatively takes a long time.
As a travel agency, it is your utmost responsibility to provide a hassle free, easy to use, fast-responsive online booking sites to your clients. But how will you manage to reduce booking abandonment? Here are some tricks you need to follow to minimize this.
Improve the booking process
While booking, the traveler needs to fill up certain information. More user-friendly online form means, more customers can break through the tough booking process and complete the task without facing any interruptions.
Updates on travel packages and prices
Your user goes through the site to check the flexibility on prices at a different time. Clarity over pricing and various packages help user to be well informed to make a decision. The pricing feature must include all the tax and service fee and show it on the display as a final price. Sites can also notify the user via SMS or Email about the latest deals, price drops and other updates to bring back the customer to your site again.
Safe and secure yet easy payment gateway
A choice of payment options can help travel sites to appeal to a broader range of customers. While debit and credit card are the most popular mode of payment, but several other options are available to have a hassle free payment. Travel websites need to consider the customer preferences on payment to avoid abandonment.
It’s not easy to survive in the market, if you don’t have a well-furnished business plan. The challenge is to minimize booking abandonment and to reduce it, as a travel service provider, you need to provide your client with an easy to use site which respond instantly and deliver the required information quickly. Travel portal software is becoming more and more efficient for both the travel marketers and users. With the integration of latest travel technology solution, you can make sure your users don’t just look at your site, but at the same time make a purchase.
In such case, travel portal solution is a renowned brand that provides the best of technology to enhance your travel business domain. Having experience of years in the sector, the travel portal development company has earned reputation in providing quality service using the technology according to the market demand. So, if you are looking forward to avoid any above mentioned circumstances, it always better to have a consult with your travel technology provider.